Citizen Surveys

An Online Educational Module Based on

the Citizen-Driven Performance Measurement Project

Sponsored by

The Alfred P. Sloan Foundation

Like other modules in this series, this online course uses cases developed for the Sloan-Foundation-funded Citizen-Driven Government Performance Project. In particular, this module emphasizes the importance of conducting citizen surveys for government operations and discusses how to make citizen surveys effective and meaningful.  

SYLLABUS: (MS Word)  (PDF)

TEACHING NOTES:

MONTCLAIR  (MS Word)  (PDF)

WORCESTER  (MS Word)  (PDF)

DISCUSSION QUESTIONS: (MS Word)  (PDF)

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Updated February 09, 2004