Citizen-Driven Performance Measurement:

An Introduction

An Online Educational Module Based on

the Citizen-Driven Performance Measurement Project

Sponsored by

The Alfred P. Sloan Foundation

Like other modules in this series, this online course uses cases developed for the Sloan-Foundation-funded Citizen-Driven Government Performance Project. In particular, this module provides an introduction to the idea and practice of citizen-driven performance measurement. 

 

SYLLABUS: (MS Word)  (PDF)

 

TEACHING NOTES:

WORCESTER  (MS Word)  (PDF)

 

DISCUSSION QUESTIONS: (MS Word)  (PDF)

 


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Updated February 09, 2004